Keep the lines of communication open
Just as your staff shouldn’t be left to guess how they’re performing, they also shouldn’t be left to wonder what’s happening in the business. Regular meetings should be scheduled where you keep them updated about company goings-on. This could include recent hirings and resignations, new business and major updates. Without these, they’ll begin to feel unappreciated and undervalued.
Admit when you’ve been wrong
Going down an incorrect path is a waste of everyone’s time. If you’ve made a mistake, be sure to admit it, find a solution and move on. Take advice and suggestions from your staff about how the situation can be rectified. This is important for you as a leader and is something you should be encouraging your staff to do. After all, you set the example for how they’re doing their jobs.
Promote open communication
Gone are the days when leaders sit in closed offices and aren’t available to their team. It’s important that you’re always available to your team member and that they know they can always come to you. Be clear that you expect the same from them. The longer someone keeps key information to themselves, the more it can negatively impact the business.
Share the profits
When team members deserve a share of the profits, they should be included. After all, it’s the staff who are helping to grow the business. They should be incentivised to make it as successful as possible. At the very least, they should know what you expect them to achieve to meet these goals.
*This article first appeared on iAfrica.